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Thread: Massive (500) Internal Server Error.outage started 35 minutes ago

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Permlink Replies: 116 - Pages: 8 [ Previous | 1 2 3 4 5 6 7 8 | Next ] - Last Post: Feb 21, 2008 1:43 PM by: sequoyan
Larry Raab

Posts: 48
Registered: 8/10/06
Re: Massive (500) Internal Server Error.outage started 35 minutes ago
Posted: Feb 15, 2008 7:05 AM PST   in response to: kuota2007
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S3 seems to be responding but just REALLY slow.

Here to hoping.


kalyanindia123

Posts: 7
Registered: 2/15/08
Re: Massive (500) Internal Server Error.outage started 35 minutes ago
Posted: Feb 15, 2008 7:05 AM PST   in response to: maxcc
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People: please mention the location if S3 starts working for you because we are still waiting for the service to be restored.

thanks


maxcc

Posts: 57
Registered: 3/14/07
Re: Massive (500) Internal Server Error.outage started 35 minutes ago
Posted: Feb 15, 2008 7:06 AM PST   in response to: maxcc
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Back up as of 14:53 UTC.  Long outage but was good to get an acknowledgement that work on it had begun just 11 minutes after reporting it at 5am local time.

taatu

Posts: 3
Registered: 12/10/07
Re: Massive (500) Internal Server Error.outage started 35 minutes ago
Posted: Feb 15, 2008 7:06 AM PST   in response to: nsquaredlabs
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All my buckets are up again too -- a bit sluggish at first, but at full speed now.
Total downtime about 3 hours... well below 99.9% SLA.

Stevie Clifton

Posts: 56
Registered: 9/4/07
Re: Massive (500) Internal Server Error.outage started 35 minutes ago
Posted: Feb 15, 2008 7:08 AM PST   in response to: gcaetano
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Still getting 503s to S3 from my EC2 instances, which makes it still effectively down for us.

kuota2007

Posts: 22
Registered: 10/19/07
Re: Massive (500) Internal Server Error.outage started 35 minutes ago
Posted: Feb 15, 2008 7:11 AM PST   in response to: Stevie Clifton
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we are seeing the same 503's between EC2 and S3

starnum

Posts: 7
Registered: 2/3/07
Re: Massive (500) Internal Server Error.outage started 35 minutes ago
Posted: Feb 15, 2008 7:12 AM PST   in response to: maxcc
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Working now from Spain. What really annoys me is the lack of an official explanation from Amazon (as usual).

Adam Howitt
RealName(TM)

Posts: 7
Registered: 12/20/06
Re: Massive (500) Internal Server Error.outage started 35 minutes ago
Posted: Feb 15, 2008 7:13 AM PST   in response to: Stevie Clifton
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Back up here in Chicago and my EC2 instances wget reports 200 OK status codes so it appears all is well.  My running website walkjogrun.net lives on EC2 and stores images, css, js and xml files at S3 so this pulled my site down for three hours.  With 3000 visitors a day from around the world it's a pretty good barometer as to which of the services are up and running.

Adam
http://www.walkjogrun.net  


Kathrin@AWS

Posts: 163
Registered: 2/8/06
Re: Massive (500) Internal Server Error.outage started 35 minutes ago
Posted: Feb 15, 2008 7:17 AM PST   in response to: Adam Howitt
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We’ve resolved this issue, and performance is returning to normal levels for all Amazon Web Services that were impacted.  We apologize for the inconvenience.  Please stay tuned to this thread for more information about this issue.

Thanks,
Kathrin



kalyanindia123

Posts: 7
Registered: 2/15/08
Re: Massive (500) Internal Server Error.outage started 35 minutes ago
Posted: Feb 15, 2008 7:20 AM PST   in response to: maxcc
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we are trying to access our accounts form India.. We are still getting 503 errors..


proelite

Posts: 2
Registered: 2/15/08
Re: Massive (500) Internal Server Error.outage started 35 minutes ago
Posted: Feb 15, 2008 7:21 AM PST   in response to: maxcc
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(edited -- just saw the official "up" posting -- thanks Amazon!)

A health monitor would be useful -- something to show what amazon thinks the status of the services are and to post official information. Maybe even proactive alerts or something I could tie our other infrastructure notifications into so I could be proactive in alerting our downstream affected users.
Message was edited by: proelite

ronaldklip

Posts: 6
Registered: 11/30/06
Re: Massive (500) Internal Server Error.outage started 35 minutes ago
Posted: Feb 15, 2008 7:26 AM PST   in response to: Kathrin@AWS
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Thanks for the info, Kathrin. Anxiously awaiting the additional information.


A. Barbieri
RealName(TM)


Posts: 63
Registered: 7/7/06
Re: Massive (500) Internal Server Error.outage started 35 minutes ago
Posted: Feb 15, 2008 7:27 AM PST   in response to: proelite
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this is a very good suggestion, definitely gets my vote!

kalyanindia123

Posts: 7
Registered: 2/15/08
Re: Massive (500) Internal Server Error.outage started 35 minutes ago
Posted: Feb 15, 2008 7:33 AM PST   in response to: Kathrin@AWS
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still facing problems...

it was up just a few mins back and its down again...


maxcc

Posts: 57
Registered: 3/14/07
Re: Massive (500) Internal Server Error.outage started 35 minutes ago
Posted: Feb 15, 2008 7:33 AM PST   in response to: Kathrin@AWS
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Seems to have deteriorated again a little, though not a high error rate, e.g. just a moment ago:

<Error><Code>InternalError<
/Code><Message>We encountered an internal error. Please try again.</Message><RequestId>457FB1977EF9D615</RequestId><HostId>X2JRruE03z5/d0yo2nTWo8kq904c3BtIxWreAcwdclv5oRVo2MeM5rhOUqMQMokI</HostId>
</Error>---> System.Net.WebException: The remote server returned an error:(500) Internal Server Error.




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