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Discussion Forums
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Thread: Massive (500) Internal Server Error.outage started 35 minutes ago
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Posts:
2
Registered:
2/15/08
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Posts:
1
Registered:
12/11/07
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Re: Massive (500) Internal Server Error.outage started 35 minutes ago
Posted:
Feb 15, 2008 7:37 AM PST
in response to: proelite
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Good suggestion, that would help.
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Posts:
7
Registered:
2/15/08
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Re: Massive (500) Internal Server Error.outage started 35 minutes ago
Posted:
Feb 15, 2008 7:46 AM PST
in response to: ronaldklip
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Its CRAZY..
it works for a sec and then stops working.... whats going on???
A better response will be helpful..
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Posts:
15
Registered:
10/9/07
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Re: Massive (500) Internal Server Error.outage started 35 minutes ago
Posted:
Feb 15, 2008 7:52 AM PST
in response to: Mikkel
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Approximately 20% of requests to load a static file from S3 are failing for me right now.
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Posts:
7
Registered:
2/15/08
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Re: Massive (500) Internal Server Error.outage started 35 minutes ago
Posted:
Feb 15, 2008 7:57 AM PST
in response to: Kathrin@AWS
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WE are only able to call the data through our web browsers..
no uploads are happening..
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Posts:
1
Registered:
7/27/07
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Re: Massive (500) Internal Server Error.outage started 35 minutes ago
Posted:
Feb 15, 2008 7:59 AM PST
in response to: maxcc
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Amazon's response was substandard in this case. I should, minimally, see a message on the front page at aws.amazon.com when there's a complete outage. Instead, I had to come into the forums to make sure it's not just my stuff.
Like others here, I have a massive number of files (probably about 125,000 audio files, around 1TB of storage) that are for various music libraries. So I have customers with sites that are only partially functional, and nothing to tell them. That's unacceptable.
And I know you can do better. I'm not looking for details of the outage, just an acknowledgment (again, front page of aws) and ETA.
Thanks.
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Posts:
163
Registered:
2/8/06
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Re: Massive (500) Internal Server Error.outage started 35 minutes ago
Posted:
Feb 15, 2008 8:04 AM PST
in response to: Ronald Reeser
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Ronald, we're no longer experiencing this system-wide issue. Could you perhaps post the body of one of the failures you're getting?
Thanks,
Kathrin
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Posts:
5
Registered:
11/5/07
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Re: Massive (500) Internal Server Error.outage started 35 minutes ago
Posted:
Feb 15, 2008 8:07 AM PST
in response to: Kathrin@AWS
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Kathrin, the problem is solved. Do you know the probability to happen again?
I´m really afraid...
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Posts:
15
Registered:
10/9/07
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Re: Massive (500) Internal Server Error.outage started 35 minutes ago
Posted:
Feb 15, 2008 8:09 AM PST
in response to: Kathrin@AWS
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Here's one from 16:08 UTC:
<?xml version="1.0" encoding="UTF-8"?>
<Error><Code>InternalError</Code><Message>We encountered an internal error. Please try again.</Message><RequestId>C49C21A327AD7A4B</RequestId><HostId>2Gsswdjr42b8sCYZlG6r776nPDV/tfBvlFzhTgYoYzs6Kv6Wh5IL432fDX0rp68q</HostId></Error>
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Posts:
7
Registered:
2/3/07
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Re: Massive (500) Internal Server Error.outage started 35 minutes ago
Posted:
Feb 15, 2008 8:09 AM PST
in response to: maxcc
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It's AmazING the fact of having no info on what's happening. Absolutely unacceptable. Come on, people on this forum are all tech guys, so we understand that bad things happen from time to time. However, you MUST be transparent with your customers and give them details on what's going on (yes, we want to know exactly what's happening and not a standard response like 'The issue is resolved'). In fact, it is not. So please, scale these complaints to the right person and post the technical explanation of the issue as soon as possible.
Thanks.
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Posts:
7
Registered:
2/15/08
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Re: Massive (500) Internal Server Error.outage started 35 minutes ago
Posted:
Feb 15, 2008 8:10 AM PST
in response to: Kathrin@AWS
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Hi Katherine.
is there still an issue with writing a file? Its becoming very embarrassing for us here..
we desperately need an update.. all the videos uploads, photo uploads, profile photo uploads everything is dead.. and its a huge hit on our reputation..
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Posts:
21
Registered:
11/14/06
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Re: Massive (500) Internal Server Error.outage started 35 minutes ago
Posted:
Feb 15, 2008 8:17 AM PST
in response to: maxcc
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We are still seeing failures on requests to SQS
<?xml version='1.0'?><Response><Errors><Error><Code>InternalError</Code><Message/></Error></Errors><RequestID>cd2dd55b-e088-4548-aa1e-cb228ac89d3d</RequestID></Response>) (SQS::InternalError)
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Posts:
5
Registered:
11/5/07
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Re: Massive (500) Internal Server Error.outage started 35 minutes ago
Posted:
Feb 15, 2008 8:18 AM PST
in response to: starnum
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I really agree with Starnum...
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Posts:
15
Registered:
10/9/07
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Re: Massive (500) Internal Server Error.outage started 35 minutes ago
Posted:
Feb 15, 2008 8:30 AM PST
in response to: Kathrin@AWS
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And again at 16:24 UTC . . .
<Error>
<Code>InternalError</Code>
<Message>
We encountered an internal error. Please try again.
</Message>
<RequestId>FCC292071DB084DF</RequestId>
<HostId>
ubOvI33YML9PNodXaqxsiNX38pIvFXx4yH+NZMawJhvhpjq/6ZxDPLWJcUqJ9Dbg
</HostId>
</Error>
Observing this about every 20 requests presently.
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Posts:
6
Registered:
11/30/06
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Re: Massive (500) Internal Server Error.outage started 35 minutes ago
Posted:
Feb 15, 2008 8:43 AM PST
in response to: maxcc
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My buckets on S3-US seem to be reachable for GET requests (i'm in .nl). But I'll wait with setting DNS back to S3 until things have stabilized.
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